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Shipping Information

 

Domestic Shipping

Oliver Smith Jeweler offers reliable shipping options tailored to your purchase. Shipping costs are calculated based on the item and its value at checkout. Most orders are processed within two business days of receipt.

International Shipping

Oliver Smith Jeweler is a US-based company and additional shipping charges will apply for international orders. The purchaser is responsible for paying any customs, VAT, or duties required by their local country. To find out if we ship to your location outside of the US, please contact us.

Processing Time

Most orders are processed within two business days of receipt of the order. Our business days are Tuesday-Saturday, excluding federal holidays.

Insurance and Delivery

All of our shipments are fully insured. To ensure your product arrives safely, a signature will be required upon delivery. Please note that Oliver Smith Jeweler is not responsible for delivery issues, including fraudulent or voided signatures.

Shipping Address Policy

Our policy requires that we ship to the address registered to your credit card and driver’s license. We reserve the right to refuse shipment to any location without prior notice.

Shipping Your Watch to Oliver Smith Jeweler

When selling or trading your watch with Oliver Smith Jeweler, we will provide a fully insured shipping label. Please pack the timepiece and all associated materials, including the watch box, authenticity paperwork, and purchase records, in a new cardboard box. Place the internal label inside the box before sealing it, and the external label on the outside of the package.