Jewelry Repair Services at Our Scottsdale Gainey Flagship

We offer on-site jewelry repairs at our Scottsdale Gainey flagship location. Our services include:

Ring sizing, laser welding, restringing, prong repair, rhodium plating, stone replacement, jewelry resizing, and more.

The typical repair timeframe is 2–3 weeks, though it may be longer depending on current volume and the complexity of the work.

At this time, we do not offer engraving services or custom jewelry design.

Pricing is based on current market rates and the complexity of the repair. To begin your estimate, please contact our Scottsdale Gainey flagship location. Appointments are not required.

We recommend having your jewelry cleaned and inspected every six months, which we are happy to provide free of charge.

Please note: Oliver Smith Jeweler is not responsible for the loss of stones due to worn prongs or settings.

Watch Repair Services at Our Scottsdale Gainey Flagship

We are proud to facilitate repairs for most luxury watch brands through our Scottsdale Gainey Flagship location. Brands we service include:

Rolex, Cartier, A. Lange & Söhne, Audemars Piguet, Blancpain, Breguet, Breitling, Bremont, Chopard, Grand Seiko, Hublot, IWC, Jaeger-LeCoultre, Longines, Moritz Grossmann, Omega, Oris, Panerai, Parmigiani Fleurier, Patek Philippe, Richard Mille, Roger Dubuis, TAG Heuer, Tudor, Vacheron Constantin, Zenith, and more.

For most watch brands, we coordinate directly with the manufacturer’s authorized repair facility to ensure expert service. In addition, our in-house watchmaker team—based at our Scottsdale Gainey Flagship location—specializes in vintage timepieces and select special projects.

Pricing varies depending on the brand and complexity of the repair.

Watch Battery Replacement:

We offer on-site battery replacements for $35 at our Scottsdale Gainey Flagship location. Batteries dropped off during the week will be ready for pickup on Saturday. Please note, we do not offer while-you-wait battery services at this time.

Please note: We do not service pocket watches or clocks.

Appraisals are an important tool for protecting your jewelry and are often required for insurance purposes.

We offer complimentary appraisals for any item purchased at Oliver Smith Jeweler or at one of our official brand locations.

For items purchased outside of Oliver Smith Jeweler, appraisals are available by appointment only at our Scottsdale Gainey flagship location.

Appraisals take 1–2 weeks to complete and are priced as follows:

• $125 for the first item
• $80 for each additional item
  

Contact our team today to schedule your appointment.

We authenticate every watch that we sell at Oliver Smith Jeweler. To learn more about our authentication process, visit our dedicated webpage here.

Authentication of a watch not purchased at Oliver Smith Jeweler is completed through the appraisal process.

Unfortunately, we cannot complete walk-in watch authentication at any of our boutique locations.

If you are interested in trading or selling your fine timepiece, visit our page here.